For those who lease or rent Alchemize for data management and projects, Maxis offers a robust training program. A training manual and training videos in conjunction with live video conference training are all part of the program. Alchemize simplifies data management and is designed to be used by a mid level tech. And when necessary, support is available. As we work closely with users to resolve issues, we transfer knowledge so that they can independently support their system.
Maxis offers technical support to all things data at the enterprise level. When it comes to data conversion, transformation, integration, migration, etc., we’re strong! In situations where projects fall outside the scope or skill set of the inhouse tech team, a team becomes over burdened, or simply need assistance utilizing Alchemize for unique problem solving scenarios, the Maxis team is available.