MX-Care

Want to take a vacation without worrying about work? Do you wish you could resolve Maximo issues quickly? Are you lacking in-house experience with Maximo?

The Mx-Care team of Maxis is just a phone call or email away. Our help desk can do the heavy lifting when you need to quickly troubleshoot a problem or treat a critical issue. With our deep experience and expertise, you can quit worrying!

What type of support do we provide?
  • Manage IBM PMR tickets.
  • Refresh of Test or DEV environments.
  • Websphere support.
  • Monitor logging: Help with setting up proper logging.
  • Maintain a source code repository of custom code changes and scripts.
  • Backup procedures: Ensure properly designed processes and schedules.
  • Respond to security issues.
  • Repair or restore damaged/corrupt databases to the extent recovery is feasible.
  • Proactively monitor the application and performance.
  • System is down: We will troubleshoot with your team.
  • Support for minor patching.
How To Subscribe
  • Call 844-696-2947, ext. 710 or email us at contact@maxistechnology.com.
  • Provide Maxis with access to your Maximo system.
  • We are ready to go to work!

We invest in long-term relationships and become thoroughly acquainted with our clients’ environments. It’s not necessary to repeat system details each time you contact our help desk. We are an extension of your Maximo team and our clients benefit from our suggestions for improvements and the knowledge transfer that occurs while providing support.

Learn more